About us

About TEAM Wireless

We know our guests rely on their wireless service and devices for many tasks. Whether it’s keeping in touch with loved ones throughout the day, running your business, or allowing your wireless device to assist you with your grocery list, if it matters to you – it matters to TEAM Wireless.

We’re here to make sure you choose the right wireless device for your needs and that you know how to use your devices before you leave our location.

Connecting your family, business, and life.

From the Executives

“Thank you for taking the time to get to know TEAM Wireless and supporting us. With stores throughout Arizona, Colorado, Iowa, Illinois, Michigan, Minnesota, Montana, Nebraska, Oregon, South Dakota, Washington, Wisconsin and Wyoming it’s our goal to make sure that you can stay connected, wherever you roam. Don’t hesitate to stop in and say “hi”, we would love to see you. And, if there is anything you ever need from us, don’t hesitate to reach out.”

As our guest, your ongoing satisfaction is important to us. In all of our locations we do our best to stock the latest products, offer you reliable services and provide you with state-of-the-art Guest service that you can count on.

If you ever have a TEAM Wireless experience that doesn’t live up to your expectations, let us know. While we understand we can’t be perfect, your feedback is valuable and will help us make improvements to better serve you and the rest of our guests, moving forward. And, if you have a great experience, we’re always happy to hear when we did well too! Our corporate number is 906-786-3911 or you can leave a Google review for the location assisting you.

At TEAM Wireless, we want to be more than your Verizon retailer, we want to be part of your community.

TEAM Wireless Fun Facts

What is TEAM Wireless?

TEAM Wireless is a Verizon Authorized Retailer with more than 200 locations across 13 states. Committed to delivering outstanding customer experiences, every visitor is a valued guest at TEAM Wireless. Our expert team provides a full range of wireless products - smartphones, tablets, wearables, and accessories - along with Verizon’s top-tier network and services.

Where is TEAM Wireless' Headquarters?

TEAM Wireless, a Verizon Authorized Retailer, has its headquarters located in Escanaba, MI

Is TEAM Wireless the same as Verizon?

TEAM Wireless is a Verizon Authorized Retailer, owned and operated out of Escanaba, Michigan. That means they have local ownership with the support of an incredible, global brand. Best of both worlds!

What can I buy in a TEAM Wireless store?

TEAM Wireless stores offer a wide range of products and services, including phones, tablets, smartwatches, and Verizon Home Internet - an easy self-setup option ideal for areas with 5G coverage. We also carry Gizmo Watches perfect for kids on the go, Mobile Internet Hotspots or Jetpacks, and a full selection of accessories like phone cases, screen protectors and wireless chargers.

Can I pay my Verizon bill at a TEAM Wireless store?

Yes, we accept all major credit cards, as well as Apple Pay, Google Pay, and Samsung Pay. Cash payments are also welcome, just remember that a $3 fee applies when paying with cash.

How do you schedule an appointment?

You can book an appointment at your local TEAM Wireless through this form.

How do you prepare your phone for trade in?

Trading in your device is simple, and it’s something we’ve done for years. Just bring your phone to the store, and we’ll evaluate it alongside your Verizon account details to find the best available promotions for your plan and needs. You’ll receive your trade-in value on the spot, and our team will clearly show you how your monthly bill will change before and after the trade-in.